Cancel method: Phone, chat, or Xfinity store. Follow these 4 steps to cancel your Xfinity Internet subscription.
Cancellation Steps
1
Call 1-800-934-6489 or visit Xfinity store
2
Request service cancellation
3
Return all equipment within 10 days
4
Get confirmation number in writing
Tips & Tricks
Return equipment to avoid $200+ unreturned equipment fees
Get a receipt for every piece of equipment returned
Early termination fee may apply — check contract
Comcast responds quickly to FCC complaints
Refund Policy
Prorated for remaining days. ETF may apply.
Hidden Fees
• Unreturned equipment fees ($200+)
• Early termination fee
• Final bill may include prorated charges
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