Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to New York Times ($4-$25/mo) subscribers in Boston, Massachusetts. Massachusetts's Chapter 93A + Auto-Renewal protects you.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives Boston residents specific protections when dealing with New York Times:
Penalties: Treble damages under Chapter 93A for willful violations
Applied to New York Times (Phone or chat) for Boston residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Phone or chat · Difficulty: hard
New York Times-specific tips
No refund for current billing period.
Under Mass. Gen. Laws ch. 93A, Boston residents may be entitled to a full refund if New York Times didn't properly disclose auto-renewal terms.
SubScrub auto-cites Mass. Gen. Laws ch. 93A for Boston residents