Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to HBO Max (Max) ($9.99-$16.99/mo) subscribers in Buffalo, New York. New York's Auto-Renewal Law protects you.
New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives Buffalo residents specific protections when dealing with HBO Max (Max):
Penalties: Violations subject to AG enforcement and consumer private action
Applied to HBO Max (Max) (Website or app) for Buffalo residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Website or app · Difficulty: easy
HBO Max (Max)-specific tips
No partial refunds.
Under N.Y. Gen. Bus. Law § 527, Buffalo residents may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms.
SubScrub auto-cites N.Y. Gen. Bus. Law § 527 for Buffalo residents