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How to Cancel a Gym Membership: SoulCycle in Durham

The legally-backed process for canceling Planet Fitness, Anytime Fitness, LA Fitness, and other gym memberships — including contracts and state health club laws. This guide applies specifically to SoulCycle ($30-$40/class or $500+/month/mo) subscribers in Durham, North Carolina. The federal FTC Click-to-Cancel Rule protects you.

Your Rights in Durham, NC

The UDTPA (no specific auto-renewal law) (N.C. Gen. Stat. § 75-1.1) and federal FTC rules protect Durham residents:

Unfair and deceptive trade practices
Federal FTC rules apply
ROSCA for online subscriptions
Strong private right of action

How to Cancel a Gym Membership

Applied to SoulCycle (Email or website) for Durham residents

1
Read your membership contract first
Find your contract (check your email or the gym's member portal). Note: the contract term, any minimum commitment period, notice requirements (typically 30 days), and cancellation methods allowed.
2
Send written notice via certified mail
For gyms like Planet Fitness, Anytime Fitness, and LA Fitness, send a certified letter with return receipt to your home club. Include: full name, address, membership number, and explicit cancellation request.
3
Visit in-person as a backup
Visit your home club during staffed hours and request cancellation in writing. Ask for a written receipt of your cancellation request with the date and representative's name.
4
Cite your state's Health Club Act
Most states (CA, NY, TX, FL, IL, etc.) have Health Club Acts that override gym contracts. These laws often require gyms to allow cancellation by certified mail regardless of what the contract says.
5
Dispute charges after cancellation
After your notice period ends, watch your statement. Any charges after the effective cancellation date are disputable. File a chargeback citing the Fair Credit Billing Act and your cancellation documentation.

Cancel SoulCycle Specifically

Method: Email or website · Difficulty: medium

1Email cancel@soul-cycle.com
2Include full name and account email
3Or manage through soulcycle.com account
4Confirm cancellation

Tips for Durham Residents

Planet Fitness cannot legally require you to appear in person if your state's Health Club Act allows written cancellation
Many states allow cancellation if you move more than 25 miles from any club location
Medical conditions that prevent gym use are typically grounds for immediate contract cancellation without penalty
The FTC Click-to-Cancel Rule applies to gym memberships — if they make cancellation harder than signup, that's a violation
Annual fees (Planet Fitness $49/year) may be non-refundable even if you cancel mid-year

SoulCycle-specific tips

Per-class credits are non-refundable
Late cancel/no-show fees apply
Series packages expire after set period
Subscription plans need advance notice

SoulCycle Refund Policy

Class credits non-refundable.

Watch Out For

· Late cancel fee ($20)
· No-show fee (full class price)

Federal Laws Protecting Durham Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Durham subscriptions Cancel SoulCycle in Durham Cancel SoulCycle (all cities)How to Cancel a Gym Membership — North Carolina guide How to Cancel a Gym Membership (general)

More SoulCycle Guides for Durham

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription

Cancel a Gym Membership with SubScrub

SubScrub auto-cites 16 CFR Part 425 for Durham residents