How to Get a Refund After Cancellation: Instacart+ in Los Angeles

How to recover money after canceling a subscription, including partial-month refunds, post-cancellation charges, and trial-to-paid conversions. This guide applies specifically to Instacart+ ($9.99/mo) subscribers in Los Angeles, California. California's Automatic Renewal Law (ARL) protects you.

Your Rights in Los Angeles, CA

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives Los Angeles residents specific protections when dealing with Instacart+:

Clear disclosure of auto-renewal terms before purchase
Affirmative consent required
Easy online cancellation required
Full refund if terms not properly disclosed

Penalties: Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Get a Refund After Cancellation

Applied to Instacart+ (Instacart website or app) for Los Angeles residents

1
Request a refund within 24–72 hours
Contact the company immediately by phone or email. State: 'I canceled on [date] and was charged [amount]. I am requesting a full refund under your refund policy.' Many companies have a grace period.
2
Cite ROSCA if the trial auto-converted
The Restore Online Shoppers' Confidence Act (15 USC § 8403) requires clear disclosure before a trial converts. If terms weren't clearly disclosed, the charge is legally questionable.
3
Escalate to a supervisor
If the first agent denies your refund, ask for a supervisor. Supervisors have more discretion. Be polite but firm — state you are prepared to file a chargeback.
4
File a chargeback if denied
Call your credit card issuer. Say: 'I want to dispute a charge from [company]. I canceled the service and they continued to charge me / the trial terms were not clearly disclosed.' Provide your cancellation documentation.
5
File an FTC complaint
Go to reportfraud.ftc.gov and report the company. The FTC uses these complaints to prioritize enforcement. Companies with many complaints face investigation.

Cancel Instacart+ Specifically

Method: Instacart website or app · Difficulty: easy

1Go to instacart.com → Account Settings
2Select 'Instacart+ membership'
3Click 'Cancel membership'
4Confirm

Tips for Los Angeles Residents

You have 60–120 days from the charge to file a chargeback, depending on your card network
Under ROSCA, companies must get your affirmative consent before converting a free trial — ambiguous checkboxes don't count
If the charge was on a debit card, file a dispute under the Electronic Funds Transfer Act (EFTA)
SubScrub auto-generates refund demand letters citing the applicable laws for your state

Instacart+-specific tips

Free delivery on orders $35+ ends at cancellation
Annual plan auto-renews
Check if offered free through your credit card
Cancel before trial ends to avoid charge

Instacart+ Refund Policy

Annual: full refund within 5 days, then prorated.

Under Cal. Bus. & Prof. Code § 17600, Los Angeles residents may be entitled to a full refund if Instacart+ didn't properly disclose auto-renewal terms.

Federal Laws Protecting Los Angeles Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Los Angeles subscriptions Cancel Instacart+ in Los Angeles Cancel Instacart+ (all cities)How to Get a Refund After Cancellation — California guide How to Get a Refund After Cancellation (general)

More Instacart+ Guides for Los Angeles

How to Cancel Any Subscription How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Get a Refund After with SubScrub

SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 for Los Angeles residents