How to Stop Auto-Renewal on Any Subscription: Adobe Creative Cloud in Madison

How to permanently disable auto-renewal so you never get surprised by an unexpected renewal charge again. This guide applies specifically to Adobe Creative Cloud ($22.99-$59.99/mo) subscribers in Madison, Wisconsin. The federal FTC Click-to-Cancel Rule protects you.

Your Rights in Madison, WI

The DTPA (no specific auto-renewal law) (Wis. Stat. § 100.18) and federal FTC rules protect Madison residents:

Deceptive trade practices protections
Federal FTC rules apply
ROSCA for online subscriptions
Private right of action available

How to Stop Auto-Renewal on Any Subscription

Applied to Adobe Creative Cloud (Adobe website) for Madison residents

1
Log into your account settings
Go to the service's website (not app, unless it's an app-store subscription). Navigate to Settings → Billing → Subscription or Plan.
2
Look for 'Auto-Renewal' or 'Recurring Billing' toggle
Most services have an explicit auto-renewal toggle. Turn it off. You will typically keep access until your current paid period ends, then it won't renew.
3
Get written confirmation
After toggling, screenshot the settings page and save any confirmation email. If they charge you after disabling auto-renewal, you have documented proof.
4
For app-store subscriptions, disable in the store
iPhone: Settings → [Your Name] → Subscriptions → [App] → Turn off Renew. Google Play: Manage subscriptions → Cancel. The app itself cannot see these settings.
5
Set a final billing date reminder
Note when your current period ends. After that date, verify no charge appears. If you see a charge after disabling auto-renewal, that is an unauthorized charge.

Cancel Adobe Creative Cloud Specifically

Method: Adobe website · Difficulty: nightmare

1Go to account.adobe.com → Plans
2Click 'Cancel Plan'
3Navigate through multiple retention screens
4If on annual plan, confirm 50% early termination fee or wait

Tips for Madison Residents

Many states (California, New York, Illinois) require companies to send a reminder before auto-renewal — if you didn't get one, that's a law violation
Disabling auto-renewal is different from canceling — you keep access until the period ends
If the toggle is hidden or broken, that may violate the FTC Click-to-Cancel Rule
Annual subscriptions: disable auto-renewal as soon as you renew if you're unsure about the next year

Adobe Creative Cloud-specific tips

Annual plan has 50% early termination fee — this is the key issue
Screenshot every step of the cancellation flow
FTC has investigated Adobe for dark patterns
File FTC complaint if cancellation is obstructed

Adobe Creative Cloud Refund Policy

Monthly: no refund. Annual: 50% of remaining months as penalty.

Watch Out For

· 50% early termination fee on annual plans
· 14-day window after annual renewal for full refund

Federal Laws Protecting Madison Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Madison subscriptions Cancel Adobe Creative Cloud in Madison Cancel Adobe Creative Cloud (all cities)How to Stop Auto-Renewal on Any Subscription — Wisconsin guide How to Stop Auto-Renewal on Any Subscription (general)

More Adobe Creative Cloud Guides for Madison

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged FTC Click-to-Cancel Rule: Your Rights Explained

Stop Auto-Renewal on Any with SubScrub

SubScrub auto-cites 16 CFR Part 425 for Madison residents