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How to Stop Auto-Renewal on Any Subscription: HBO Max (Max) in Memphis

How to permanently disable auto-renewal so you never get surprised by an unexpected renewal charge again. This guide applies specifically to HBO Max (Max) ($9.99-$16.99/mo) subscribers in Memphis, Tennessee. The federal FTC Click-to-Cancel Rule protects you.

Your Rights in Memphis, TN

The CPA (no specific auto-renewal law) (Tenn. Code § 47-18-104) and federal FTC rules protect Memphis residents:

Consumer protection act coverage
Federal FTC rules apply
ROSCA for online transactions
AG enforcement and private action

How to Stop Auto-Renewal on Any Subscription

Applied to HBO Max (Max) (Website or app) for Memphis residents

1
Log into your account settings
Go to the service's website (not app, unless it's an app-store subscription). Navigate to Settings → Billing → Subscription or Plan.
2
Look for 'Auto-Renewal' or 'Recurring Billing' toggle
Most services have an explicit auto-renewal toggle. Turn it off. You will typically keep access until your current paid period ends, then it won't renew.
3
Get written confirmation
After toggling, screenshot the settings page and save any confirmation email. If they charge you after disabling auto-renewal, you have documented proof.
4
For app-store subscriptions, disable in the store
iPhone: Settings → [Your Name] → Subscriptions → [App] → Turn off Renew. Google Play: Manage subscriptions → Cancel. The app itself cannot see these settings.
5
Set a final billing date reminder
Note when your current period ends. After that date, verify no charge appears. If you see a charge after disabling auto-renewal, that is an unauthorized charge.

Cancel HBO Max (Max) Specifically

Method: Website or app · Difficulty: easy

1Go to max.com → Profile → Settings
2Select 'Subscription'
3Click 'Cancel Subscription'
4Confirm

Tips for Memphis Residents

Many states (California, New York, Illinois) require companies to send a reminder before auto-renewal — if you didn't get one, that's a law violation
Disabling auto-renewal is different from canceling — you keep access until the period ends
If the toggle is hidden or broken, that may violate the FTC Click-to-Cancel Rule
Annual subscriptions: disable auto-renewal as soon as you renew if you're unsure about the next year

HBO Max (Max)-specific tips

Check if included with your cable/internet provider
Annual plans have no partial refund
If subscribed through Apple, cancel in iPhone settings

HBO Max (Max) Refund Policy

No partial refunds.

Federal Laws Protecting Memphis Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Memphis subscriptions Cancel HBO Max (Max) in Memphis Cancel HBO Max (Max) (all cities)How to Stop Auto-Renewal on Any Subscription — Tennessee guide How to Stop Auto-Renewal on Any Subscription (general)

More HBO Max (Max) Guides for Memphis

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged FTC Click-to-Cancel Rule: Your Rights Explained

Stop Auto-Renewal on Any with SubScrub

SubScrub auto-cites 16 CFR Part 425 for Memphis residents