How to cancel AT&T, Verizon, T-Mobile, or any wireless carrier — including dealing with early termination fees and device payment plans. This guide applies specifically to Amazon Prime Video ($8.99 (standalone) or $14.99 (Prime)/mo) subscribers in Miami, Florida. Florida's Automatic Renewal Law protects you.
Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives Miami residents specific protections when dealing with Amazon Prime Video:
Penalties: Unfair trade practice — AG enforcement and private right of action
Applied to Amazon Prime Video (Amazon website) for Miami residents
Check your contract for ETF and device balance
Log into your carrier account and look for: remaining device installment balance, early termination fee (ETF) if applicable, and contract end date. These are the main costs of switching.
Time your cancellation to minimize fees
Wait until after your billing cycle starts — you pay for the full month regardless. If you have a device installment plan, your final bill will include the remaining device balance.
Port your number before canceling
If keeping your number, port it to your new carrier FIRST. Porting automatically cancels your old account. Do NOT cancel before porting — you'll lose your number.
Call carrier retention to request cancellation
Call the carrier's cancellation line (not general support). Say: 'I want to cancel my service.' They will transfer you to retention. Decline any offers if you're decided. Ask for cancellation confirmation number.
Return any leased devices
If you leased a device (common with newer iPhone plans), you must return it within 30 days or be charged full retail price. Get a return receipt from any carrier store.
Method: Amazon website · Difficulty: medium
Amazon Prime Video-specific tips
Full refund if no Prime benefits used since renewal.
Under Fla. Stat. § 501.165, Miami residents may be entitled to a full refund if Amazon Prime Video didn't properly disclose auto-renewal terms.
SubScrub auto-cites Fla. Stat. § 501.165 for Miami residents