Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to Amazon Prime Video ($8.99 (standalone) or $14.99 (Prime)/mo) subscribers in New Haven, Connecticut. Connecticut's CUTPA + Auto-Renewal Protections protects you.
Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives New Haven residents specific protections when dealing with Amazon Prime Video:
Penalties: CUTPA violations — actual damages, attorney fees, and possible punitive damages
Applied to Amazon Prime Video (Amazon website) for New Haven residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Amazon website · Difficulty: medium
Amazon Prime Video-specific tips
Full refund if no Prime benefits used since renewal.
Under Conn. Gen. Stat. § 42-110b, New Haven residents may be entitled to a full refund if Amazon Prime Video didn't properly disclose auto-renewal terms.
SubScrub auto-cites Conn. Gen. Stat. § 42-110b for New Haven residents