The legally-backed process for canceling Planet Fitness, Anytime Fitness, LA Fitness, and other gym memberships — including contracts and state health club laws. This guide applies specifically to Gold's Gym ($25-$40/mo) subscribers in New Haven, Connecticut. Connecticut's CUTPA + Auto-Renewal Protections protects you.
Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives New Haven residents specific protections when dealing with Gold's Gym:
Penalties: CUTPA violations — actual damages, attorney fees, and possible punitive damages
Applied to Gold's Gym (In-person or certified mail) for New Haven residents
Read your membership contract first
Find your contract (check your email or the gym's member portal). Note: the contract term, any minimum commitment period, notice requirements (typically 30 days), and cancellation methods allowed.
Send written notice via certified mail
For gyms like Planet Fitness, Anytime Fitness, and LA Fitness, send a certified letter with return receipt to your home club. Include: full name, address, membership number, and explicit cancellation request.
Visit in-person as a backup
Visit your home club during staffed hours and request cancellation in writing. Ask for a written receipt of your cancellation request with the date and representative's name.
Cite your state's Health Club Act
Most states (CA, NY, TX, FL, IL, etc.) have Health Club Acts that override gym contracts. These laws often require gyms to allow cancellation by certified mail regardless of what the contract says.
Dispute charges after cancellation
After your notice period ends, watch your statement. Any charges after the effective cancellation date are disputable. File a chargeback citing the Fair Credit Billing Act and your cancellation documentation.
Method: In-person or certified mail · Difficulty: hard
Gold's Gym-specific tips
No refunds. 30-day notice applies.
Under Conn. Gen. Stat. § 42-110b, New Haven residents may be entitled to a full refund if Gold's Gym didn't properly disclose auto-renewal terms.
SubScrub auto-cites Conn. Gen. Stat. § 42-110b for New Haven residents