Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to Canva Pro ($12.99/mo) subscribers in New York City, New York. New York's Auto-Renewal Law protects you.
New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives New York City residents specific protections when dealing with Canva Pro:
Penalties: Violations subject to AG enforcement and consumer private action
Applied to Canva Pro (Canva website) for New York City residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Canva website · Difficulty: easy
Canva Pro-specific tips
Refund within 30 days for annual plans.
Under N.Y. Gen. Bus. Law § 527, New York City residents may be entitled to a full refund if Canva Pro didn't properly disclose auto-renewal terms.
SubScrub auto-cites N.Y. Gen. Bus. Law § 527 for New York City residents