Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to Netflix ($6.99-$22.99/mo) subscribers in Pasadena, California. California's Automatic Renewal Law (ARL) protects you.
California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives Pasadena residents specific protections when dealing with Netflix:
Penalties: Consumers can recover actual damages plus $1,000 in statutory damages per violation
Applied to Netflix (Website or app) for Pasadena residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Website or app · Difficulty: easy
Netflix-specific tips
No refunds for partial months. Access until period ends.
Under Cal. Bus. & Prof. Code § 17600, Pasadena residents may be entitled to a full refund if Netflix didn't properly disclose auto-renewal terms.
SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 for Pasadena residents