How to Get a Refund After Cancellation: Spotify in San Bernardino

How to recover money after canceling a subscription, including partial-month refunds, post-cancellation charges, and trial-to-paid conversions. This guide applies specifically to Spotify ($5.99-$16.99/mo) subscribers in San Bernardino, California. California's Automatic Renewal Law (ARL) protects you.

Your Rights in San Bernardino, CA

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives San Bernardino residents specific protections when dealing with Spotify:

Clear disclosure of auto-renewal terms before purchase
Affirmative consent required
Easy online cancellation required
Full refund if terms not properly disclosed

Penalties: Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Get a Refund After Cancellation

Applied to Spotify (Website only (not app)) for San Bernardino residents

1
Request a refund within 24–72 hours
Contact the company immediately by phone or email. State: 'I canceled on [date] and was charged [amount]. I am requesting a full refund under your refund policy.' Many companies have a grace period.
2
Cite ROSCA if the trial auto-converted
The Restore Online Shoppers' Confidence Act (15 USC § 8403) requires clear disclosure before a trial converts. If terms weren't clearly disclosed, the charge is legally questionable.
3
Escalate to a supervisor
If the first agent denies your refund, ask for a supervisor. Supervisors have more discretion. Be polite but firm — state you are prepared to file a chargeback.
4
File a chargeback if denied
Call your credit card issuer. Say: 'I want to dispute a charge from [company]. I canceled the service and they continued to charge me / the trial terms were not clearly disclosed.' Provide your cancellation documentation.
5
File an FTC complaint
Go to reportfraud.ftc.gov and report the company. The FTC uses these complaints to prioritize enforcement. Companies with many complaints face investigation.

Cancel Spotify Specifically

Method: Website only (not app) · Difficulty: easy

1Go to spotify.com/account
2Click 'Change plan'
3Select 'Cancel Premium'
4Confirm — you'll switch to free tier

Tips for San Bernardino Residents

You have 60–120 days from the charge to file a chargeback, depending on your card network
Under ROSCA, companies must get your affirmative consent before converting a free trial — ambiguous checkboxes don't count
If the charge was on a debit card, file a dispute under the Electronic Funds Transfer Act (EFTA)
SubScrub auto-generates refund demand letters citing the applicable laws for your state

Spotify-specific tips

Cannot cancel through mobile app — must use web browser
You keep your playlists on the free tier
Student plan requires annual re-verification

Spotify Refund Policy

No prorated refunds. Keeps premium until period ends.

Under Cal. Bus. & Prof. Code § 17600, San Bernardino residents may be entitled to a full refund if Spotify didn't properly disclose auto-renewal terms.

Federal Laws Protecting San Bernardino Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

San Bernardino subscriptions Cancel Spotify in San Bernardino Cancel Spotify (all cities)How to Get a Refund After Cancellation — California guide How to Get a Refund After Cancellation (general)

More Spotify Guides for San Bernardino

How to Cancel Any Subscription How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Get a Refund After with SubScrub

SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 for San Bernardino residents