How to permanently disable auto-renewal so you never get surprised by an unexpected renewal charge again. This guide applies specifically to HBO Max (Max) ($9.99-$16.99/mo) subscribers in Seattle, Washington. Washington's Consumer Protection Act + Auto-Renewal protects you.
Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives Seattle residents specific protections when dealing with HBO Max (Max):
Penalties: CPA violation — treble damages plus attorney fees up to $25,000
Applied to HBO Max (Max) (Website or app) for Seattle residents
Log into your account settings
Go to the service's website (not app, unless it's an app-store subscription). Navigate to Settings → Billing → Subscription or Plan.
Look for 'Auto-Renewal' or 'Recurring Billing' toggle
Most services have an explicit auto-renewal toggle. Turn it off. You will typically keep access until your current paid period ends, then it won't renew.
Get written confirmation
After toggling, screenshot the settings page and save any confirmation email. If they charge you after disabling auto-renewal, you have documented proof.
For app-store subscriptions, disable in the store
iPhone: Settings → [Your Name] → Subscriptions → [App] → Turn off Renew. Google Play: Manage subscriptions → Cancel. The app itself cannot see these settings.
Set a final billing date reminder
Note when your current period ends. After that date, verify no charge appears. If you see a charge after disabling auto-renewal, that is an unauthorized charge.
Method: Website or app · Difficulty: easy
HBO Max (Max)-specific tips
No partial refunds.
Under Wash. Rev. Code § 19.86, Seattle residents may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms.
SubScrub auto-cites Wash. Rev. Code § 19.86 for Seattle residents