How to Cancel Any Subscription: HBO Max (Max) in Surprise

The universal playbook for canceling any subscription service — streaming, SaaS, fitness, or otherwise — with legal protections cited. This guide applies specifically to HBO Max (Max) ($9.99-$16.99/mo) subscribers in Surprise, Arizona. The federal FTC Click-to-Cancel Rule protects you.

Your Rights in Surprise, AZ

The CFA (no specific auto-renewal law) (Ariz. Rev. Stat. § 44-1521) and federal FTC rules protect Surprise residents:

Consumer fraud protections
Federal FTC rules apply
ROSCA for online subscriptions
AG enforcement

How to Cancel Any Subscription

Applied to HBO Max (Max) (Website or app) for Surprise residents

1
Find your billing method
Check whether you subscribed directly (company website), through Apple, Google, or your bank. The billing source determines WHERE you cancel — not the company's app.
2
Locate the cancellation path
Log into your account → Settings → Billing or Subscription. Under the FTC Click-to-Cancel Rule, cancellation must be as easy as signup.
3
Document your cancellation
Screenshot the cancellation confirmation screen. Note the date, time, and any confirmation number. This is your legal protection if they keep charging you.
4
Watch your next billing statement
Check your statement after the next billing date. If you see a charge after cancellation, you have grounds for a chargeback citing the date you canceled.
5
Block the merchant if needed
If the company charges you again, call your card issuer and request a merchant block. This prevents future charges even without the company's cooperation.

Cancel HBO Max (Max) Specifically

Method: Website or app · Difficulty: easy

1Go to max.com → Profile → Settings
2Select 'Subscription'
3Click 'Cancel Subscription'
4Confirm

Tips for Surprise Residents

The FTC Click-to-Cancel Rule (16 CFR Part 425) requires cancellation to be as easy as signup — if it isn't, that's illegal
Always cancel 2-3 days before your next billing date to avoid a partial-month charge
If subscribed through Apple or Google, you MUST cancel through them — not the company's website
SubScrub generates a legally-backed cancellation letter for any service in under 60 seconds

HBO Max (Max)-specific tips

Check if included with your cable/internet provider
Annual plans have no partial refund
If subscribed through Apple, cancel in iPhone settings

HBO Max (Max) Refund Policy

No partial refunds.

Federal Laws Protecting Surprise Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Surprise subscriptions Cancel HBO Max (Max) in Surprise Cancel HBO Max (Max) (all cities)How to Cancel Any Subscription — Arizona guide How to Cancel Any Subscription (general)

More HBO Max (Max) Guides for Surprise

How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Cancel Any Subscription with SubScrub

SubScrub auto-cites 16 CFR Part 425 for Surprise residents