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5 Steps

How to Cancel a Free Trial Before You Get Charged

Exactly how to cancel any free trial before it converts to a paid subscription — and what to do if you get charged anyway.

1

Set a reminder 2 days before the trial ends

The moment you sign up for a free trial, set a calendar reminder for 2 days before it ends. This gives you a buffer in case the cancellation process takes time to process.

2

Find the trial end date

Check your signup confirmation email for the exact trial end date. Log into your account → Billing to see the next charge date. Mark it explicitly.

3

Cancel through the same channel you signed up

Under the FTC Click-to-Cancel Rule, you must be able to cancel the same way you signed up. If you signed up online, they must let you cancel online.

4

Screenshot your cancellation confirmation

After canceling, take a screenshot of the confirmation page. Save the confirmation email. This is your proof if they charge you after the trial.

5

Verify no charge on your next statement

Check your bank or card statement after the trial end date. If charged, cite ROSCA (15 USC § 8403) and request an immediate refund — unclear trial terms are illegal.

Tips

ROSCA requires companies to clearly disclose when and how a free trial converts to paid — ambiguous terms are illegal
Use a virtual card number (Privacy.com) for trials — you can cancel the card after signup to block conversion
If the company doesn't send a pre-trial-end reminder, that alone may violate your state's auto-renewal law
Apple trials: cancel at appleid.apple.com. Google trials: cancel at pay.google.com
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