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States/California/ADT Security
Back to California subscription laws
CAnightmare to cancelHome · $28-$60/mo

Cancel ADT Security in California

Step-by-step guide to cancel your ADT Security subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.

Your Rights in California

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling ADT Security:

  • Clear disclosure of auto-renewal terms before purchase
  • Affirmative consent required
  • Easy online cancellation required
  • Full refund if terms not properly disclosed

Penalties for ADT Security: Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Cancel ADT Security

Method: Phone only

  1. 1Call 1-800-238-2727
  2. 2Request contract cancellation
  3. 3Pay early termination fee (75% of remaining contract)
  4. 4Return or purchase equipment

Tips for Canceling ADT Security in California

  • 3-year contracts are standard — ETF is massive
  • 75% of remaining contract due as penalty
  • Equipment may need to be returned
  • Moving? ADT may transfer service instead of cancel
  • File BBB complaint if cancellation obstructed

In California: If ADT Security makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.

Refund Policy

No refund. ETF applies on contracts.

Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if ADT Security didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Early termination: 75% of remaining contract
  • · Equipment return or purchase fee

Federal Laws Protecting You

These federal laws apply to ADT Security in every state, including California:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for ADT Security in California

ADT Security is rated nightmare to cancel. But in California, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If ADT Security refuses or delays, cite Cal. Bus. & Prof. Code § 17600 (Automatic Renewal Law (ARL)) in a written demand.
  3. 3. File a complaint with the California Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Cal. Bus. & Prof. Code § 17600 and the FTC Click-to-Cancel Rule automatically.

All California subscription lawsCancel ADT Security (all states)
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SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands