Step-by-step guide to cancel your Asana Premium/Business subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.
California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling Asana Premium/Business:
Penalties for Asana Premium/Business: Consumers can recover actual damages plus $1,000 in statutory damages per violation
Method: Asana admin settings
In California: If Asana Premium/Business makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.
No refunds after 30-day window.
Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if Asana Premium/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Asana Premium/Business in every state, including California:
SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands