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States/California/eHarmony
Back to California subscription laws
CAnightmare to cancelDating · $17.95-$65.90/mo

Cancel eHarmony in California

Step-by-step guide to cancel your eHarmony subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.

Your Rights in California

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling eHarmony:

  • Clear disclosure of auto-renewal terms before purchase
  • Affirmative consent required
  • Easy online cancellation required
  • Full refund if terms not properly disclosed

Penalties for eHarmony: Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Cancel eHarmony

Method: Website or phone

  1. 1Go to eharmony.com → Account Settings
  2. 2Click 'Cancel my subscription'
  3. 3Navigate extensive retention flow
  4. 4May need to call 1-844-544-3173 to finalize

Tips for Canceling eHarmony in California

  • One of the hardest dating subscriptions to cancel
  • Long-term contracts (6-12 months) are common
  • Early termination not possible in most cases
  • File BBB complaint if cancellation is obstructed
  • Check state auto-renewal laws

In California: If eHarmony makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.

Refund Policy

No refunds on commitment plans.

Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if eHarmony didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Long-term contract locks you in
  • · Premium add-ons bill separately

Federal Laws Protecting You

These federal laws apply to eHarmony in every state, including California:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for eHarmony in California

eHarmony is rated nightmare to cancel. But in California, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If eHarmony refuses or delays, cite Cal. Bus. & Prof. Code § 17600 (Automatic Renewal Law (ARL)) in a written demand.
  3. 3. File a complaint with the California Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Cal. Bus. & Prof. Code § 17600 and the FTC Click-to-Cancel Rule automatically.

All California subscription lawsCancel eHarmony (all states)
Cancel eHarmony Now

SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands