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States/California/HBO Max (Max)
Back to California subscription laws
CAeasy to cancelStreaming · $9.99-$16.99/mo

Cancel HBO Max (Max) in California

Step-by-step guide to cancel your HBO Max (Max) subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.

Your Rights in California

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling HBO Max (Max):

  • Clear disclosure of auto-renewal terms before purchase
  • Affirmative consent required
  • Easy online cancellation required
  • Full refund if terms not properly disclosed

Penalties for HBO Max (Max): Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Cancel HBO Max (Max)

Method: Website or app

  1. 1Go to max.com → Profile → Settings
  2. 2Select 'Subscription'
  3. 3Click 'Cancel Subscription'
  4. 4Confirm

Tips for Canceling HBO Max (Max) in California

  • Check if included with your cable/internet provider
  • Annual plans have no partial refund
  • If subscribed through Apple, cancel in iPhone settings

In California: If HBO Max (Max) makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.

Refund Policy

No partial refunds.

Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to HBO Max (Max) in every state, including California:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All California subscription lawsCancel HBO Max (Max) (all states)
Cancel HBO Max (Max) Now

SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands