SubScrub
PricingHow It WorksBlogCompare
Log inScan My Cards

Product

PricingHow It WorksHow-To GuidesCancel SubscriptionsBlog

Suite

DebtShieldDisputeAISubScrub

Features

Zombie SubscriptionsFree Trial TrapsSneaky Price IncreasesUnauthorized Renewals

Legal

Terms of ServicePrivacy PolicyBlog

From the Pointify Travel Technologies suite:

DisputeAI — Billing DisputesDebtShield — Debt Recovery
SubScrub

© 2026 Pointify Travel Technologies LLC. All rights reserved.

Part of the DebtShield family of products.

States/California/Microsoft 365
Back to California subscription laws
CAmedium to cancelSoftware · $6.99-$12.99/mo

Cancel Microsoft 365 in California

Step-by-step guide to cancel your Microsoft 365 subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.

Your Rights in California

California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling Microsoft 365:

  • Clear disclosure of auto-renewal terms before purchase
  • Affirmative consent required
  • Easy online cancellation required
  • Full refund if terms not properly disclosed

Penalties for Microsoft 365: Consumers can recover actual damages plus $1,000 in statutory damages per violation

How to Cancel Microsoft 365

Method: Microsoft account website

  1. 1Go to account.microsoft.com/services
  2. 2Find Microsoft 365 subscription
  3. 3Click 'Cancel'
  4. 4Follow prompts

Tips for Canceling Microsoft 365 in California

  • Within 30 days of renewal — request full refund
  • OneDrive files remain accessible for 30 days after cancel
  • Can switch to free tier of Word/Excel online
  • Check if provided through work/school

In California: If Microsoft 365 makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.

Refund Policy

Full refund within 30 days of renewal. Prorated after.

Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Microsoft 365 in every state, including California:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All California subscription lawsCancel Microsoft 365 (all states)
Cancel Microsoft 365 Now

SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands