Step-by-step guide to cancel your Norton Antivirus subscription, backed by California's Automatic Renewal Law (ARL) and the FTC Click-to-Cancel Rule.
California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives you specific protections when canceling Norton Antivirus:
Penalties for Norton Antivirus: Consumers can recover actual damages plus $1,000 in statutory damages per violation
Method: Norton website or phone
In California: If Norton Antivirus makes cancellation harder than signup, they may be violating Cal. Bus. & Prof. Code § 17600. Document everything and consider filing a complaint with the California Attorney General.
60-day refund on annual plans.
Under Cal. Bus. & Prof. Code § 17600, you may be entitled to a full refund if Norton Antivirus didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Norton Antivirus in every state, including California:
Norton Antivirus is rated hard to cancel. But in California, you have strong legal leverage:
SubScrub generates demand letters that cite both Cal. Bus. & Prof. Code § 17600 and the FTC Click-to-Cancel Rule automatically.
SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 + sends legally-backed cancellation demands