Step-by-step guide to cancel your Dropbox Plus/Professional subscription, backed by Colorado's Auto-Renewal Consumer Protection and the FTC Click-to-Cancel Rule.
Colorado's Auto-Renewal Consumer Protection (Colo. Rev. Stat. § 6-1-732) gives you specific protections when canceling Dropbox Plus/Professional:
Penalties for Dropbox Plus/Professional: Deceptive trade practice with treble damages available
Method: Dropbox website
In Colorado: If Dropbox Plus/Professional makes cancellation harder than signup, they may be violating Colo. Rev. Stat. § 6-1-732. Document everything and consider filing a complaint with the Colorado Attorney General.
No prorated refunds on annual plans.
Under Colo. Rev. Stat. § 6-1-732, you may be entitled to a full refund if Dropbox Plus/Professional didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Dropbox Plus/Professional in every state, including Colorado:
SubScrub auto-cites Colo. Rev. Stat. § 6-1-732 + sends legally-backed cancellation demands