How to permanently disable auto-renewal so you never get surprised by an unexpected renewal charge again. This guide applies specifically to HBO Max (Max) ($9.99-$16.99/mo) subscribers in Colorado, citing applicable state and federal law.
Colorado's Auto-Renewal Consumer Protection (Colo. Rev. Stat. § 6-1-732) gives you specific protections when dealing with HBO Max (Max) subscriptions:
Penalties: Deceptive trade practice with treble damages available
Applied to HBO Max (Max) (Website or app) in Colorado
Log into your account settings
Go to the service's website (not app, unless it's an app-store subscription). Navigate to Settings → Billing → Subscription or Plan.
Colorado note: Colo. Rev. Stat. § 6-1-732 requires HBO Max (Max) to provide an easy cancellation mechanism.
Look for 'Auto-Renewal' or 'Recurring Billing' toggle
Most services have an explicit auto-renewal toggle. Turn it off. You will typically keep access until your current paid period ends, then it won't renew.
Get written confirmation
After toggling, screenshot the settings page and save any confirmation email. If they charge you after disabling auto-renewal, you have documented proof.
For app-store subscriptions, disable in the store
iPhone: Settings → [Your Name] → Subscriptions → [App] → Turn off Renew. Google Play: Manage subscriptions → Cancel. The app itself cannot see these settings.
Set a final billing date reminder
Note when your current period ends. After that date, verify no charge appears. If you see a charge after disabling auto-renewal, that is an unauthorized charge.
Method: Website or app · Difficulty: easy
HBO Max (Max)-specific tips
No partial refunds.
Under Colo. Rev. Stat. § 6-1-732, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.
These apply to HBO Max (Max) in every state, including Colorado:
SubScrub auto-cites Colo. Rev. Stat. § 6-1-732 + sends legally-backed letters