Step-by-step guide to cancel your Microsoft 365 subscription, backed by Colorado's Auto-Renewal Consumer Protection and the FTC Click-to-Cancel Rule.
Colorado's Auto-Renewal Consumer Protection (Colo. Rev. Stat. § 6-1-732) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: Deceptive trade practice with treble damages available
Method: Microsoft account website
In Colorado: If Microsoft 365 makes cancellation harder than signup, they may be violating Colo. Rev. Stat. § 6-1-732. Document everything and consider filing a complaint with the Colorado Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Colo. Rev. Stat. § 6-1-732, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Colorado:
SubScrub auto-cites Colo. Rev. Stat. § 6-1-732 + sends legally-backed cancellation demands