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States/Connecticut/Chewy Autoship
Back to Connecticut subscription laws
CTeasy to cancelShopping · Varies by items/mo

Cancel Chewy Autoship in Connecticut

Step-by-step guide to cancel your Chewy Autoship subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Chewy Autoship:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for Chewy Autoship: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel Chewy Autoship

Method: Chewy website or app

  1. 1Go to chewy.com → Account → Autoship
  2. 2Select the autoship order to modify
  3. 3Click 'Cancel Autoship'
  4. 4Confirm

Tips for Canceling Chewy Autoship in Connecticut

  • Autoship gives 5-10% discount on items
  • Cancel individual items or entire autoship
  • Can adjust frequency instead of canceling
  • Chewy has excellent customer service

In Connecticut: If Chewy Autoship makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

Full refund on unopened items within 365 days.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Chewy Autoship didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Chewy Autoship in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Connecticut subscription lawsCancel Chewy Autoship (all states)
Cancel Chewy Autoship Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands