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States/Connecticut/eHarmony
Back to Connecticut subscription laws
CTnightmare to cancelDating · $17.95-$65.90/mo

Cancel eHarmony in Connecticut

Step-by-step guide to cancel your eHarmony subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling eHarmony:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for eHarmony: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel eHarmony

Method: Website or phone

  1. 1Go to eharmony.com → Account Settings
  2. 2Click 'Cancel my subscription'
  3. 3Navigate extensive retention flow
  4. 4May need to call 1-844-544-3173 to finalize

Tips for Canceling eHarmony in Connecticut

  • One of the hardest dating subscriptions to cancel
  • Long-term contracts (6-12 months) are common
  • Early termination not possible in most cases
  • File BBB complaint if cancellation is obstructed
  • Check state auto-renewal laws

In Connecticut: If eHarmony makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No refunds on commitment plans.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if eHarmony didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Long-term contract locks you in
  • · Premium add-ons bill separately

Federal Laws Protecting You

These federal laws apply to eHarmony in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for eHarmony in Connecticut

eHarmony is rated nightmare to cancel. But in Connecticut, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If eHarmony refuses or delays, cite Conn. Gen. Stat. § 42-110b (CUTPA + Auto-Renewal Protections) in a written demand.
  3. 3. File a complaint with the Connecticut Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Conn. Gen. Stat. § 42-110b and the FTC Click-to-Cancel Rule automatically.

All Connecticut subscription lawsCancel eHarmony (all states)
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SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands