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Cancel HBO Max (Max) in Connecticut

Step-by-step guide to cancel your HBO Max (Max) subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling HBO Max (Max):

Clear disclosure of renewal terms
Affirmative consent required
Easy cancellation mechanism
Written confirmation

Penalties for HBO Max (Max): CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel HBO Max (Max)

Method: Website or app

1Go to max.com → Profile → Settings
2Select 'Subscription'
3Click 'Cancel Subscription'
4Confirm

Tips for Canceling HBO Max (Max) in Connecticut

Check if included with your cable/internet provider
Annual plans have no partial refund
If subscribed through Apple, cancel in iPhone settings

In Connecticut: If HBO Max (Max) makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No partial refunds.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to HBO Max (Max) in every state, including Connecticut:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All Connecticut subscription laws Cancel HBO Max (Max) (all states)

Cancel HBO Max (Max) Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands