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States/Connecticut/Match.com
Back to Connecticut subscription laws
CThard to cancelDating · $15.99-$35.99/mo

Cancel Match.com in Connecticut

Step-by-step guide to cancel your Match.com subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Match.com:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for Match.com: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel Match.com

Method: Website or app

  1. 1Go to match.com → Settings → Account
  2. 2Click 'Manage/Cancel membership'
  3. 3Navigate multiple retention screens
  4. 4Confirm cancellation

Tips for Canceling Match.com in Connecticut

  • Very aggressive retention tactics
  • 6-month guarantee requires specific usage criteria
  • Cannot cancel through Apple if billed through Match directly
  • Auto-renews at higher rate after promo

In Connecticut: If Match.com makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No refund. 'Guarantee' has strict conditions.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Match.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Profile boost charges
  • · Auto-renewal at full price

Federal Laws Protecting You

These federal laws apply to Match.com in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Match.com in Connecticut

Match.com is rated hard to cancel. But in Connecticut, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Match.com refuses or delays, cite Conn. Gen. Stat. § 42-110b (CUTPA + Auto-Renewal Protections) in a written demand.
  3. 3. File a complaint with the Connecticut Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Conn. Gen. Stat. § 42-110b and the FTC Click-to-Cancel Rule automatically.

All Connecticut subscription lawsCancel Match.com (all states)
Cancel Match.com Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands