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States/Connecticut/Monday.com
Back to Connecticut subscription laws
CTmedium to cancelSoftware · $9-$19/user/mo

Cancel Monday.com in Connecticut

Step-by-step guide to cancel your Monday.com subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Monday.com:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for Monday.com: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel Monday.com

Method: Website settings

  1. 1Go to Admin → Billing
  2. 2Click 'Cancel plan'
  3. 3Navigate retention offers
  4. 4Confirm cancellation

Tips for Canceling Monday.com in Connecticut

  • Minimum 3 seats on paid plans
  • Free tier available for up to 2 users
  • Export boards before canceling
  • Annual plans are non-refundable

In Connecticut: If Monday.com makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No refunds on annual plans.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Monday.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Minimum seat requirement

Federal Laws Protecting You

These federal laws apply to Monday.com in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Connecticut subscription lawsCancel Monday.com (all states)
Cancel Monday.com Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands