Step-by-step guide to cancel your New York Times subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling New York Times:
Penalties for New York Times: CUTPA violations — actual damages, attorney fees, and possible punitive damages
Method: Phone or chat
In Connecticut: If New York Times makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.
No refund for current billing period.
Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if New York Times didn't properly disclose auto-renewal terms at signup.
These federal laws apply to New York Times in every state, including Connecticut:
New York Times is rated hard to cancel. But in Connecticut, you have strong legal leverage:
SubScrub generates demand letters that cite both Conn. Gen. Stat. § 42-110b and the FTC Click-to-Cancel Rule automatically.
SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands