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States/Connecticut/OnStar
Back to Connecticut subscription laws
CTmedium to cancelAuto · $16-$50/mo

Cancel OnStar in Connecticut

Step-by-step guide to cancel your OnStar subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling OnStar:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for OnStar: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel OnStar

Method: Phone or OnStar button in car

  1. 1Press OnStar button in vehicle
  2. 2Or call 1-888-466-7827
  3. 3Request subscription cancellation
  4. 4Confirm — emergency services may also end

Tips for Canceling OnStar in Connecticut

  • Free trial on new GM vehicles auto-converts to paid
  • Emergency services may require active plan
  • Wi-Fi hotspot shuts off immediately
  • Check if dealer included in vehicle purchase

In Connecticut: If OnStar makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No refund for current period.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if OnStar didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Connected vehicle plan may be separate

Federal Laws Protecting You

These federal laws apply to OnStar in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Connecticut subscription lawsCancel OnStar (all states)
Cancel OnStar Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands