Step-by-step guide to cancel your Spotify subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Spotify:
Penalties for Spotify: CUTPA violations — actual damages, attorney fees, and possible punitive damages
Method: Website only (not app)
In Connecticut: If Spotify makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.
No prorated refunds. Keeps premium until period ends.
Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Spotify didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Spotify in every state, including Connecticut:
SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands