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States/Connecticut/Talkspace
Back to Connecticut subscription laws
CTmedium to cancelHealth · $69-$109/week/mo

Cancel Talkspace in Connecticut

Step-by-step guide to cancel your Talkspace subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in Connecticut

Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Talkspace:

  • Clear disclosure of renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Written confirmation

Penalties for Talkspace: CUTPA violations — actual damages, attorney fees, and possible punitive damages

How to Cancel Talkspace

Method: Website or app

  1. 1Go to talkspace.com → Account Settings
  2. 2Click 'Cancel Plan'
  3. 3Confirm cancellation
  4. 4Or contact support@talkspace.com

Tips for Canceling Talkspace in Connecticut

  • Very expensive — compare with insurance-covered options
  • Check if your insurance or EAP covers Talkspace
  • Sessions unused in billing period are lost
  • Can switch providers before canceling

In Connecticut: If Talkspace makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.

Refund Policy

No refund for current billing period.

Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Talkspace didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Psychiatry sessions billed separately

Federal Laws Protecting You

These federal laws apply to Talkspace in every state, including Connecticut:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Connecticut subscription lawsCancel Talkspace (all states)
Cancel Talkspace Now

SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands