Step-by-step guide to cancel your Uber One / Uber Eats Pass subscription, backed by Connecticut's CUTPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
Connecticut's CUTPA + Auto-Renewal Protections (Conn. Gen. Stat. § 42-110b) gives you specific protections when canceling Uber One / Uber Eats Pass:
Penalties for Uber One / Uber Eats Pass: CUTPA violations — actual damages, attorney fees, and possible punitive damages
Method: Uber app
In Connecticut: If Uber One / Uber Eats Pass makes cancellation harder than signup, they may be violating Conn. Gen. Stat. § 42-110b. Document everything and consider filing a complaint with the Connecticut Attorney General.
No prorated refunds.
Under Conn. Gen. Stat. § 42-110b, you may be entitled to a full refund if Uber One / Uber Eats Pass didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Uber One / Uber Eats Pass in every state, including Connecticut:
SubScrub auto-cites Conn. Gen. Stat. § 42-110b + sends legally-backed cancellation demands