Cancel 23andMe+ in District of Columbia

Step-by-step guide to cancel your 23andMe+ subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling 23andMe+:

Clear disclosure at enrollment
Affirmative consent
Easy cancellation mechanism
Treble damages available

Penalties for 23andMe+: CPPA violation — treble damages and attorney fees

How to Cancel 23andMe+

Method: Website

1Go to 23andme.com → Account Settings
2Click 'Manage Subscription'
3Select 'Cancel'
4Confirm

Tips for Canceling 23andMe+ in District of Columbia

Basic DNA results kept without subscription
Health reports require active Plus membership
Ancestry composition free forever
Annual plan non-refundable

In District of Columbia: If 23andMe+ makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No refund.

Under D.C. Code § 28-3901, you may be entitled to a full refund if 23andMe+ didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to 23andMe+ in every state, including District of Columbia:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All District of Columbia subscription laws Cancel 23andMe+ (all states)

Cancel 23andMe+ Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands