Step-by-step guide to cancel your Asana Premium/Business subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Asana Premium/Business:
Penalties for Asana Premium/Business: CPPA violation — treble damages and attorney fees
Method: Asana admin settings
In District of Columbia: If Asana Premium/Business makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.
No refunds after 30-day window.
Under D.C. Code § 28-3901, you may be entitled to a full refund if Asana Premium/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Asana Premium/Business in every state, including District of Columbia:
SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands