How to Dispute an Unauthorized Subscription Charge: BET+ in District of Columbia

Step-by-step process to dispute subscription charges you didn't authorize, including chargebacks, FCBA rights, and when to involve your bank. This guide applies specifically to BET+ ($9.99/mo) subscribers in District of Columbia, citing applicable state and federal law.

Your Legal Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when dealing with BET+ subscriptions:

Clear disclosure at enrollment
Affirmative consent
Easy cancellation mechanism
Treble damages available

Penalties: CPPA violation — treble damages and attorney fees

How to Dispute an Unauthorized Subscription Charge

Applied to BET+ (Website or app) in District of Columbia

1
Identify the charge source
Find the exact merchant name on your statement. Subscription companies often bill under different names (e.g., 'AMZN Digital' for Amazon Prime). Search the billing descriptor online if unfamiliar.
District of Columbia note: D.C. Code § 28-3901 requires BET+ to provide an easy cancellation mechanism.
2
Contact the company first
Call or email the subscription company and state you are disputing the charge. Get their response in writing. Many will refund rather than face a chargeback, which costs them $20–50 in fees.
3
File a chargeback with your card issuer
Call the number on the back of your card. Say: 'I want to dispute a recurring charge under the Fair Credit Billing Act. The charge was unauthorized / continued after cancellation.' They are required to investigate.
4
Submit your evidence
Provide your cancellation confirmation, the unauthorized charge dates, and any communication from the company. The card issuer will request a response from the merchant.
5
Request merchant blocking
Ask your card issuer to add the merchant to a block list. This prevents future charges from that specific merchant ID, even if they try to re-bill.

Cancel BET+ Specifically

Method: Website or app · Difficulty: easy

1Go to bet.plus → Account Settings
2Click 'Manage Subscription'
3Select 'Cancel'
4Confirm

Tips for Dispute an Unauthorized Subscription Charge in District of Columbia

The Fair Credit Billing Act (FCBA, 15 USC § 1666) gives you the right to dispute any billing error within 60 days of the statement date
For debit cards, the Electronic Funds Transfer Act (EFTA) provides protection — but you only have 60 days
Visa, Mastercard, Amex, and Discover all have specific dispute codes for subscription abuse — your card issuer knows these
Document everything: dates, amounts, names of representatives you spoke to

BET+-specific tips

If subscribed via Apple/Amazon, cancel through them
Free trial converts to paid automatically
Content may be available on Paramount+

BET+ Refund Policy

No refunds.

Under D.C. Code § 28-3901, you may be entitled to a full refund if BET+ didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These apply to BET+ in every state, including District of Columbia:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

District of Columbia subscription laws Cancel BET+ in District of Columbia Cancel BET+ (all states)How to Dispute an Unauthorized Subscription Charge (general guide)

More BET+ Guides for District of Columbia

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Dispute an Unauthorized Subscription with SubScrub

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