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States/District of Columbia/Boxed
Back to District of Columbia subscription laws
DCeasy to cancelShopping · Free or $49/year (Boxed Up)/mo

Cancel Boxed in District of Columbia

Step-by-step guide to cancel your Boxed subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Boxed:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for Boxed: CPPA violation — treble damages and attorney fees

How to Cancel Boxed

Method: Website

  1. 1Go to boxed.com → Account Settings
  2. 2Select 'Membership'
  3. 3Click 'Cancel Boxed Up'
  4. 4Confirm

Tips for Canceling Boxed in District of Columbia

  • Free tier still available for ordering
  • Boxed Up gives free shipping on $50+ orders
  • Can continue shopping without membership
  • Check for promotional pricing on renewal

In District of Columbia: If Boxed makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No refund on annual membership.

Under D.C. Code § 28-3901, you may be entitled to a full refund if Boxed didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Boxed in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All District of Columbia subscription lawsCancel Boxed (all states)
Cancel Boxed Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands