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States/District of Columbia/Dropbox Plus/Professional
Back to District of Columbia subscription laws
DCmedium to cancelSoftware · $11.99-$24.99/mo

Cancel Dropbox Plus/Professional in District of Columbia

Step-by-step guide to cancel your Dropbox Plus/Professional subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Dropbox Plus/Professional:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for Dropbox Plus/Professional: CPPA violation — treble damages and attorney fees

How to Cancel Dropbox Plus/Professional

Method: Dropbox website

  1. 1Go to dropbox.com/account/plan
  2. 2Click 'Cancel plan'
  3. 3Navigate through retention offers
  4. 4Confirm downgrade to Basic (free)

Tips for Canceling Dropbox Plus/Professional in District of Columbia

  • Files over 2GB free limit may become inaccessible
  • Download important files before canceling
  • Annual plan — no partial refund
  • Dropbox keeps files for 30 days after downgrade

In District of Columbia: If Dropbox Plus/Professional makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No prorated refunds on annual plans.

Under D.C. Code § 28-3901, you may be entitled to a full refund if Dropbox Plus/Professional didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Dropbox Plus/Professional in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All District of Columbia subscription lawsCancel Dropbox Plus/Professional (all states)
Cancel Dropbox Plus/Professional Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands