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States/District of Columbia/eHarmony
Back to District of Columbia subscription laws
DCnightmare to cancelDating · $17.95-$65.90/mo

Cancel eHarmony in District of Columbia

Step-by-step guide to cancel your eHarmony subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling eHarmony:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for eHarmony: CPPA violation — treble damages and attorney fees

How to Cancel eHarmony

Method: Website or phone

  1. 1Go to eharmony.com → Account Settings
  2. 2Click 'Cancel my subscription'
  3. 3Navigate extensive retention flow
  4. 4May need to call 1-844-544-3173 to finalize

Tips for Canceling eHarmony in District of Columbia

  • One of the hardest dating subscriptions to cancel
  • Long-term contracts (6-12 months) are common
  • Early termination not possible in most cases
  • File BBB complaint if cancellation is obstructed
  • Check state auto-renewal laws

In District of Columbia: If eHarmony makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No refunds on commitment plans.

Under D.C. Code § 28-3901, you may be entitled to a full refund if eHarmony didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Long-term contract locks you in
  • · Premium add-ons bill separately

Federal Laws Protecting You

These federal laws apply to eHarmony in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for eHarmony in District of Columbia

eHarmony is rated nightmare to cancel. But in District of Columbia, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If eHarmony refuses or delays, cite D.C. Code § 28-3901 (CPPA + Auto-Renewal Protections) in a written demand.
  3. 3. File a complaint with the District of Columbia Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both D.C. Code § 28-3901 and the FTC Click-to-Cancel Rule automatically.

All District of Columbia subscription lawsCancel eHarmony (all states)
Cancel eHarmony Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands