Step-by-step guide to cancel your Google Fi subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Google Fi:
Penalties for Google Fi: CPPA violation — treble damages and attorney fees
Method: Google Fi app or website
In District of Columbia: If Google Fi makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.
Prorated. Refund for unused data on Flexible.
Under D.C. Code § 28-3901, you may be entitled to a full refund if Google Fi didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Google Fi in every state, including District of Columbia:
SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands