Cancel HBO Max (Max) in District of Columbia

Step-by-step guide to cancel your HBO Max (Max) subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling HBO Max (Max):

Clear disclosure at enrollment
Affirmative consent
Easy cancellation mechanism
Treble damages available

Penalties for HBO Max (Max): CPPA violation — treble damages and attorney fees

How to Cancel HBO Max (Max)

Method: Website or app

1Go to max.com → Profile → Settings
2Select 'Subscription'
3Click 'Cancel Subscription'
4Confirm

Tips for Canceling HBO Max (Max) in District of Columbia

Check if included with your cable/internet provider
Annual plans have no partial refund
If subscribed through Apple, cancel in iPhone settings

In District of Columbia: If HBO Max (Max) makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No partial refunds.

Under D.C. Code § 28-3901, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to HBO Max (Max) in every state, including District of Columbia:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All District of Columbia subscription laws Cancel HBO Max (Max) (all states)

Cancel HBO Max (Max) Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands