Step-by-step guide to cancel your HubSpot CRM (Paid Tiers) subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling HubSpot CRM (Paid Tiers):
Penalties for HubSpot CRM (Paid Tiers): CPPA violation — treble damages and attorney fees
Method: HubSpot settings or account manager
In District of Columbia: If HubSpot CRM (Paid Tiers) makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.
No refund on annual contracts.
Under D.C. Code § 28-3901, you may be entitled to a full refund if HubSpot CRM (Paid Tiers) didn't properly disclose auto-renewal terms at signup.
These federal laws apply to HubSpot CRM (Paid Tiers) in every state, including District of Columbia:
HubSpot CRM (Paid Tiers) is rated hard to cancel. But in District of Columbia, you have strong legal leverage:
SubScrub generates demand letters that cite both D.C. Code § 28-3901 and the FTC Click-to-Cancel Rule automatically.
SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands