Step-by-step guide to cancel your MasterClass subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling MasterClass:
Penalties for MasterClass: CPPA violation — treble damages and attorney fees
Method: Website
In District of Columbia: If MasterClass makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.
30-day guarantee for new members.
Under D.C. Code § 28-3901, you may be entitled to a full refund if MasterClass didn't properly disclose auto-renewal terms at signup.
These federal laws apply to MasterClass in every state, including District of Columbia:
SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands