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States/District of Columbia/Match.com
Back to District of Columbia subscription laws
DChard to cancelDating · $15.99-$35.99/mo

Cancel Match.com in District of Columbia

Step-by-step guide to cancel your Match.com subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Match.com:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for Match.com: CPPA violation — treble damages and attorney fees

How to Cancel Match.com

Method: Website or app

  1. 1Go to match.com → Settings → Account
  2. 2Click 'Manage/Cancel membership'
  3. 3Navigate multiple retention screens
  4. 4Confirm cancellation

Tips for Canceling Match.com in District of Columbia

  • Very aggressive retention tactics
  • 6-month guarantee requires specific usage criteria
  • Cannot cancel through Apple if billed through Match directly
  • Auto-renews at higher rate after promo

In District of Columbia: If Match.com makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No refund. 'Guarantee' has strict conditions.

Under D.C. Code § 28-3901, you may be entitled to a full refund if Match.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Profile boost charges
  • · Auto-renewal at full price

Federal Laws Protecting You

These federal laws apply to Match.com in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Match.com in District of Columbia

Match.com is rated hard to cancel. But in District of Columbia, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Match.com refuses or delays, cite D.C. Code § 28-3901 (CPPA + Auto-Renewal Protections) in a written demand.
  3. 3. File a complaint with the District of Columbia Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both D.C. Code § 28-3901 and the FTC Click-to-Cancel Rule automatically.

All District of Columbia subscription lawsCancel Match.com (all states)
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SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands