Step-by-step guide to cancel your Monday.com subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Monday.com:
Penalties for Monday.com: CPPA violation — treble damages and attorney fees
Method: Website settings
In District of Columbia: If Monday.com makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.
No refunds on annual plans.
Under D.C. Code § 28-3901, you may be entitled to a full refund if Monday.com didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Monday.com in every state, including District of Columbia:
SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands