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States/District of Columbia/OnStar
Back to District of Columbia subscription laws
DCmedium to cancelAuto · $16-$50/mo

Cancel OnStar in District of Columbia

Step-by-step guide to cancel your OnStar subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling OnStar:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for OnStar: CPPA violation — treble damages and attorney fees

How to Cancel OnStar

Method: Phone or OnStar button in car

  1. 1Press OnStar button in vehicle
  2. 2Or call 1-888-466-7827
  3. 3Request subscription cancellation
  4. 4Confirm — emergency services may also end

Tips for Canceling OnStar in District of Columbia

  • Free trial on new GM vehicles auto-converts to paid
  • Emergency services may require active plan
  • Wi-Fi hotspot shuts off immediately
  • Check if dealer included in vehicle purchase

In District of Columbia: If OnStar makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

No refund for current period.

Under D.C. Code § 28-3901, you may be entitled to a full refund if OnStar didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Connected vehicle plan may be separate

Federal Laws Protecting You

These federal laws apply to OnStar in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All District of Columbia subscription lawsCancel OnStar (all states)
Cancel OnStar Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands