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States/District of Columbia/Planet Fitness
Back to District of Columbia subscription laws
DCnightmare to cancelFitness · $10-$24.99/mo

Cancel Planet Fitness in District of Columbia

Step-by-step guide to cancel your Planet Fitness subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling Planet Fitness:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for Planet Fitness: CPPA violation — treble damages and attorney fees

How to Cancel Planet Fitness

Method: In-person or certified mail

  1. 1Visit your home club in person
  2. 2Or send certified letter to your home club
  3. 3Include: name, address, membership number, cancellation request
  4. 4Allow 30 days for processing

Tips for Canceling Planet Fitness in District of Columbia

  • Cannot cancel by phone, email, or online
  • Send certified mail with return receipt as proof
  • If they won't accept, file state AG complaint citing Health Club Act
  • Many states require gyms to accept any reasonable cancellation method

In District of Columbia: If Planet Fitness makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

Annual fee is non-refundable. Monthly billing stops after processing.

Under D.C. Code § 28-3901, you may be entitled to a full refund if Planet Fitness didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · $49 annual enhancement fee
  • · 30-day processing period means one more charge

Federal Laws Protecting You

These federal laws apply to Planet Fitness in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Planet Fitness in District of Columbia

Planet Fitness is rated nightmare to cancel. But in District of Columbia, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Planet Fitness refuses or delays, cite D.C. Code § 28-3901 (CPPA + Auto-Renewal Protections) in a written demand.
  3. 3. File a complaint with the District of Columbia Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both D.C. Code § 28-3901 and the FTC Click-to-Cancel Rule automatically.

All District of Columbia subscription lawsCancel Planet Fitness (all states)
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SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands