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States/District of Columbia/TurboTax Live
Back to District of Columbia subscription laws
DCmedium to cancelSoftware · Seasonal ($50-$200+)/mo

Cancel TurboTax Live in District of Columbia

Step-by-step guide to cancel your TurboTax Live subscription, backed by District of Columbia's CPPA + Auto-Renewal Protections and the FTC Click-to-Cancel Rule.

Your Rights in District of Columbia

District of Columbia's CPPA + Auto-Renewal Protections (D.C. Code § 28-3901) gives you specific protections when canceling TurboTax Live:

  • Clear disclosure at enrollment
  • Affirmative consent
  • Easy cancellation mechanism
  • Treble damages available

Penalties for TurboTax Live: CPPA violation — treble damages and attorney fees

How to Cancel TurboTax Live

Method: Website

  1. 1Go to turbotax.intuit.com → Account
  2. 2Find active subscription
  3. 3Click 'Cancel'
  4. 4Confirm — ensure return is filed or saved

Tips for Canceling TurboTax Live in District of Columbia

  • Seasonal product — charges are per-filing
  • TurboTax Live is different from software purchase
  • Free File available for income under $79K
  • Can switch to free alternatives like FreeTaxUSA

In District of Columbia: If TurboTax Live makes cancellation harder than signup, they may be violating D.C. Code § 28-3901. Document everything and consider filing a complaint with the District of Columbia Attorney General.

Refund Policy

Full refund before filing. No refund after.

Under D.C. Code § 28-3901, you may be entitled to a full refund if TurboTax Live didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · State filing fee extra
  • · Add-on services billed separately

Federal Laws Protecting You

These federal laws apply to TurboTax Live in every state, including District of Columbia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All District of Columbia subscription lawsCancel TurboTax Live (all states)
Cancel TurboTax Live Now

SubScrub auto-cites D.C. Code § 28-3901 + sends legally-backed cancellation demands